Boosting Business Basics: A Small Business Guide to all things Lean and OpEx
This blog series explores key concepts in Operational Excellence (OpEx), Lean methodology, and Continuous Improvement (CI) for small businesses. It covers topics such as Value Stream Mapping, the 5S methodology, the PDCA cycle, Kaizen, and Standard Work, providing practical insights to help small businesses enhance efficiency, reduce waste, and deliver high-quality products or services.
Blog 8: The Importance of Standard Work in Small Businesses
Standard work is a Lean concept that involves documenting the best way to perform a task to ensure consistency and efficiency. For small businesses, establishing standard work can lead to more predictable results, reduced
training time, and improved quality.
| Benefit | Description | Example |
| Consistency | Ensures that all employees follow the same steps, reducing variability and errors. |
A small printing company could use standard work to ensure that all print jobs follow the same preparation and production steps, reducing errors and rework. |
| Efficiency | Streamlines processes by identifying and implementing the most efficient way to perform tasks. |
A local café could develop standard procedures for making each type of coffee drink to ensure speed and consistency during busy times. |
| Training | Simplifies training for new employees by providing clear, documented procedures. | A small tech support business could create standard scripts and troubleshooting guides, making it easier to train new staff and provide consistent service. |
By implementing standard work, small businesses can improve operational efficiency and maintain high-quality standards, even as they grow. A small car repair shop, for example, could use standard work to ensure every mechanic follows the same steps when conducting an oil change, reducing mistakes and increasing customer trust.
