Privacy Policy

Last updated: 2 March 2026

OpX Software Ltd (“OpX”, “we”, “us”, “our”) is committed to protecting your personal data.

This policy explains how we collect, use and store personal information when you visit our website or interact with us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

OpX Software Ltd
Registered in England & Wales

Company Number: [15201870]
Registered Address: [Sbarc/Spark, Maindy Road, Cardiff, Wales, CF24 4HQ]

Contact: support@opx.io

For website and marketing activity, OpX acts as a Data Controller.

2. What We Collect

When you use this website, we may collect:

  • Name

  • Work email address

  • Company name

  • Job title

  • Information submitted via forms

  • IP address

  • Browser/device information

  • Website usage data (via analytics tools)

Forms are currently processed via Tally and integrate with HubSpot CRM.

If you become a customer, payment processing is handled securely via Stripe. We do not store full card details.

3. How We Use Your Information

We use personal data to:

  • Respond to enquiries

  • Operate our waitlist

  • Provide information about OpX

  • Improve website performance

  • Manage subscriptions (if applicable)

  • Meet legal obligations

We do not sell personal data.

4. Legal Basis for Processing

We process personal data based on:

  • Legitimate interests (B2B communication and website improvement)

  • Contractual necessity (if you subscribe to OpX)

  • Consent (where required)

  • Legal obligation

5. Data Storage

Website and customer data is stored using secure UK-based or UK-aligned infrastructure

We use trusted service providers including:

  • Framer (website hosting)

  • Tally (form collection)

  • HubSpot (CRM – current or future integration)

  • Stripe (payment processing)

Where data is processed outside the UK, appropriate safeguards are in place.

6. Cookies

This website uses cookies to:

  • Ensure proper functionality

  • Analyse traffic and performance

You can control cookies through your browser settings.

If we introduce non-essential tracking or marketing cookies, a cookie banner will be implemented.

7. How Long We Keep Data

We retain personal data only as long as necessary:

  • Enquiry data: up to 24 months

  • Customer data: for the duration of the relationship plus legal retention requirements

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction

  • Request deletion (where applicable)

  • Object to processing

  • Restrict processing

  • Lodge a complaint with the ICO (https://ico.org.uk)

To exercise your rights, email: support@opx.io

9. Changes

We may update this Privacy Policy from time to time. Updates will appear on this page.

OpX is continuous improvement software designed for CI & operational excellence teams running improvement across multiple departments or sites. It gives leaders one place to capture ideas, run improvement projects, and prove the impact of their work.

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