INDUSTRIES — TELECOMS
Improvement that moves at network speed.
Network operators, field service organisations and telecoms engineering teams — run CI across NOC, rollout and maintenance on one operating layer. From incident root cause to capital programme, with a trail that stands up to Ofcom and internal audit.
What's broken today
Network incidents repeat because the fix never becomes standard work.
Root-cause actions sit in separate tools; frontline runs the same workaround for years.
Field service and NOC operate from different playbooks.
The same fault is handled three different ways depending on which crew arrives first.
Rollout and capex programmes outrun their benefits tracking.
By the time the business case is reviewed, the assumptions have already moved.
Customer-impacting issues hide in engineering metrics.
Downtime is tracked; the customer journey and service recovery are not.
Where OpX OS already runs
OpX OS runs across network operations, field service and infrastructure rollout programmes.
Rheinmetall Defence
Innocent Drinks
AGAS
Hotwire Communications
Omran Oman
Veygo
Admiral PioneerRheinmetall DefenceInnocent DrinksAGASHotwire CommunicationsOmran OmanVeygoAdmiral PioneerModules that matter most here
Incident & Problem Management
Capture root cause, corrective action and standard-work updates in one flow. Link repeated incidents to the project that prevents them.
Field Execution Playbook
Mobile-first work instructions, checklists and close-out. Field crews and contractors follow the same method, with evidence attached.
Programme Benefits Tracking
Capex and rollout programmes tie benefits to live operational data. Attribution back to the change, not the spreadsheet row.
Customer Experience Bridge
Connect network and service events to customer-impacting outcomes. Move from uptime metrics to service recovery metrics.
Regulatory & audit-ready
- AWS eu-west-2 (UK data residency, London)
- Ofcom and internal audit-friendly decision trail
- Change control, risk and approval records by default
- Tenant-level AI controls; no model training
What a nationwide telecoms operation on OpX OS looks like.
Indicative figures based on early customer engagements; results vary by organisation size and improvement maturity.
PRICING
However your sector buys — start small, scale on evidence.
Self-serve for small CI teams. 90-day pilot for enterprise. Both ladder onto the same Founding Cohort pricing.
SINGLE-REGION PILOT
£5,000 fixed
Run a 90-day pilot in one region or function. National rollout in 12 months. Creditable to Year 1.
Run a 90-day pilotNATIONAL ROLLOUT
Founding Cohort pricing
Scale from pilot to national network and field operation on Founding Cohort volume pricing.
See full pricingFAQs
Trust Centre — for this sector
Start where you are. Scale on evidence.
Three products. One capability footprint.
The platform
OS
The operating system for improvement work. Six faces, one operating office.
Explore OS →The integration layer
Connect
Open API, native connectors, signed webhooks. OS plugs into what you already run.
Explore Connect →Services & human delivery
Campus
Onboarding, cohorts, partner content, enablement. The human layer around OS.
Explore Campus →The accredited curriculum
Academy
LCS-accredited learning with Cardiff University. Now native to OS as Foundations.
Explore Academy →